Our Services
- Fulfillment
- Database Management
- Customer Care Call Center
- Personalization & Imaging
- Postal Preparation
- Warehousing – Quebec and Ontario
Fulfillment
- Product & Literature Fulfillment
- Catalogue Mail-Order Fulfillment
- Custom Packaging
- P.O.P & P.O.S. Material Distribution
- Continuity and Loyalty Programs
- Inventory Control and Reporting
- Rebate processing
- Kitting and Collating
- Contest Management
Data Management
- File Conversions
- Merge/Purge Duplication Elimination
- Name Parsing
- Data Entry
- Canadian & USA Presort Processing
- Capturing of Information
- Detailed Reporting
Customer Care Center
- Integrated Automatic Call Distribution
- Experienced &Trained Bilingual Operators
- Flexible Hours
- Operations 8: 30AM to 8:00PM EST Monday-Friday
- Professional Handling of Customers Inquiries/Orders
Mailings
- Xerox Document Center
- Variable Data Printing
- HP Laser Imaging & Personalization
- Ink Jet Addressing
- Cheshire Addressing
- Scanning
- Presort & Delivery to Post Office
- Folding, Inserting & Tabbing
Pharmaceutical Support Services
- Product Sample Distribution
- Direct to Consumer programs
- Direct to physician programs
- Patient Support Programs
Customer Service
- Order Processing: Phone, Fax, Mail & On line ordering
- Data Entry
- Credit Card & Cheque Processing
- Loyalty Programs/contests
- Dedicated Project Management
PIPEDA Compliant
- We understand and comply with the new law for Personal Information Protection and Electronic Documents Act.
Licence
- Health Canada Establishment Licence
- Food and Drug Act & Regulations-Div 1A &2
- Warehousing and handling of prescription pharmaceutical samples (Schedule-F)
- Medical Device Establishment Licence